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Campaign Delivery Consultant

Keele, United Kingdom

Job ID: 6893

Date published: 14-Sep-2018

Pontoon drives the acquisition of permanent talent and manages contingent and project workforce on behalf of an organization. We ensure a superior candidate experience and maximize employer brand. We provide efficiency, flexibility and scalability. We manage and optimize supplier partnerships and leverage the best workforce technologies. We manage risk and give full visibility of an organization’s talent.

Proudly part of The Adecco Group – the world’s leading provider of workforce solutions and a Fortune Global 500 company – the Pontoon team supports clients across the globe in over 100 countries.

The Role

The Campaign Delivery Consultant will be dedicated to the Centrica UK Field Operations MSP, providing a central point of contact for Centrica & British Gas stakeholders and ensuring the successful delivery of Domestic Gas Engineers on a contingent basis, to fulfil the requirements of Centrica – through liaising with both internal direct delivery teams and external agency partners.



  • Engagement with Centrica hiring managers and teams to understand future needs, requirements and volumes and build out a forecast to track and monitor the future demand versus actual.
  • Liaise with internal delivery teams to ensure talent pools of appropriately qualified candidates are being built to meet future demand.
  • Partner with external bodies and organisations to attract referrals and promote Centrica contracting opportunities
  • Engage with supplier partners on a proactive basis, to share future demand plans and retain supplier motivation.  

Vacancy Management

  • Work with hiring managers to ensure requisitions are raised in a timely manner, and contain the relevant and required information to release to the sourcing teams and external agencies
  • Liaise internally within Pontoon and make decisions as to the most appropriate sourcing strategy (direct or agency), based on requirements, talent pools, and target fulfilment
  • Provide a final screen of candidates submitted to assess suitability and ensure they are in possession of the required information about the recruitment and selection processes
  • Submit suitable candidates across to Centrica hiring managers

Assessment & Selection

  • Responsible for ensuring candidates are booked onto the appropriate assessment centres and that assessment centres are filled to enable maximum utilisation of Centrica resources
  • Monitor conversion ratios to ensure enough candidates attend assessment to meet the required hiring targets
  • Receive feedback from assessment centres and ensure that offer and rejection actions are taken on the VMS system promptly and within SLA


  • Reporting
  • Monitor conversion ratios throughout the end to end recruitment lifecycle to enable the successful fulfilment of campaigns to timeline and plan
  • Report on agency performance and support supplier management conversations
  • Spot trends in the conversions and highlight issues to the Programme Manager to support with resolution or improvement
  • Ensure all actions are logged on the system promptly and accurately to enable accurate reporting
  • Provide reports to Centrica in an agreed format and to an agreed frequency.
  • Input into monthly and quarterly business reviews, to give insight and expertise on the programme

Other duties may be required on a time to time basis, as directed by management.

Skills, Knowledge & Experience

  • Experience of managing volume hiring campaigns in any discipline
  • Some experience of blue collar or industrial recruitment would be advantageous, although not required
  • Experience of using recruitment systems to track recruiting activity
  • A previous track record of working to and exceeding targets, sometimes when under pressure
  • A strong focus on delivering on time
  • Demonstrable experience of working with internal and external stakeholders in a collaborative way to get results
  • Knowledge of relevant employment legislation and contingent worker types/requirements
  • Organised and strong attention to detail
  • Good written and verbal skills
  • Comfortable working in a target driven environment, sometimes under pressure


  • Communication
  • Target driven
  • Collaborative
  • Customer focus
  • Speed
  • Accuracy

We are an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.