The Role

The Campaign Delivery Consultant will be dedicated to the Centrica UK Field Operations MSP, providing a central point of contact for Centrica & British Gas stakeholders and ensuring the successful delivery of Domestic Gas Engineers on a contingent basis, to fulfil the requirements of Centrica – through liaising with both internal direct delivery teams and external agency partners.

Responsibilities

Planning

• Engagement with Centrica hiring managers and teams to understand future needs, requirements and volumes and build out a forecast to track and monitor the future demand versus actual.
• Liaise with internal delivery teams to ensure talent pools of appropriately qualified candidates are being built to meet future demand.
• Partner with external bodies and organisations to attract referrals and promote Centrica contracting opportunities
• Engage with supplier partners on a proactive basis, to share future demand plans and retain supplier motivation.  

Vacancy Management

• Work with hiring managers to ensure requisitions are raised in a timely manner, and contain the relevant and required information to release to the sourcing teams and external agencies
• Liaise internally within Pontoon and make decisions as to the most appropriate sourcing strategy (direct or agency), based on requirements, talent pools, and target fulfilment
• Provide a final screen of candidates submitted to assess suitability and ensure they are in possession of the required information about the recruitment and selection processes
• Submit suitable candidates across to Centrica hiring managers

Assessment & Selection

• Responsible for ensuring candidates are booked onto the appropriate assessment centres and that assessment centres are filled to enable maximum utilisation of Centrica resources
• Monitor conversion ratios to ensure enough candidates attend assessment to meet the required hiring targets
• Receive feedback from assessment centres and ensure that offer and rejection actions are taken on the VMS system promptly and within SLA

Onboarding

• Reporting
• Monitor conversion ratios throughout the end to end recruitment lifecycle to enable the successful fulfilment of campaigns to timeline and plan
• Report on agency performance and support supplier management conversations
• Spot trends in the conversions and highlight issues to the Programme Manager to support with resolution or improvement
• Ensure all actions are logged on the system promptly and accurately to enable accurate reporting
• Provide reports to Centrica in an agreed format and to an agreed frequency.
• Input into monthly and quarterly business reviews, to give insight and expertise on the programme

Other duties may be required on a time to time basis, as directed by management.

Skills, Knowledge & Experience

• Experience of managing volume hiring campaigns in any discipline
• Some experience of blue collar or industrial recruitment would be advantageous, although not required
• Experience of using recruitment systems to track recruiting activity
• A previous track record of working to and exceeding targets, sometimes when under pressure
• A strong focus on delivering on time
• Demonstrable experience of working with internal and external stakeholders in a collaborative way to get results
• Knowledge of relevant employment legislation and contingent worker types/requirements
• Organised and strong attention to detail
• Good written and verbal skills
• Comfortable working in a target driven environment, sometimes under pressure

Competencies

• Communication
• Target driven
• Collaborative
• Customer focus
• Speed
• Accuracy