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Programme Consultant

London, United Kingdom

Job ID: 7210

Date published: 30-Nov-2018

Pontoon is a global HR outsourcing company specializing in improving an organization’s talent. We manage the contingent workforce and statement of work resources on behalf of our clients, as well as source and recruit direct hires. Pontoon’s approach results in significant cost savings and revenue improvement, increased worker quality, workforce insight and greater regulatory compliance. A division of Adecco with operations in nearly 100 countries and with more than 1,500 colleagues worldwide, the Jacksonville, Florida-based organization delivers solutions to more than 150 industry-leading companies.

We are now recruiting a programme consultant for the most recognised brands in pharmaceuticals. 

SUMMARY:

The Programme Consultant optimizes efforts to service clients in a high quality, cost effective manner for multiple work locations. Directs and controls all phases of the client requisition process in order to encourage a fair and competitive environment as well as maintain adherence to program process compliance. Scope of responsibility will be on an expanded geographic territory or national level within a specific functional area of expertise. Travel will be required. Works under minimal supervision.

GENERAL RESPONSIBILITIES:
  • Responsible for managing all stages of requisition activity through the use of VMS technology. Oversees the use of VMS technology to ensure optimum, cost-effective, timely, and high quality results. Provides adequate oversight, training and leadership to ensure end user community and supplier partnerships reach potential.
  • Establishes, fosters and maintains positive working relationships with Pontoon MSP suppliers through regular phone and in-person contact.
  • Manages and coordinates client and supplier community interactions within assigned market area or skill set.
  • Communicates program procedural changes and updates to local Pontoon MSP suppliers and client users while providing all procedural updates in a timely manner. Facilitates to ensure suppliers appropriately manage employee on-boarding, employee relations issues, orientations, performance reviews, and off-boarding activities.
  • Assists with supplier assessment efforts and updates as needed.
  • Participates in special projects and performs other duties as assigned.
EDUCATION & JOB REQUIREMENTS:
  • Must have a proven track record measured by customer service levels and satisfaction, increased responsibilities, and working relationships with colleagues and management
KNOWLEDGE, SKILLS & ABILITIES:
  • Ability to establish and maintain effective working relationships
  • Must be able to communicate effectively and clearly in writing and orally, both in one-on-one and in group presentation situations. Ability to interact and communicate with all levels of staff and management
  • Must be proficient in PC software packages, such as Microsoft Word, Excel, Email and Internet application
We are an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.