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Engagement Specialist (3PM - 12AM IST)
Bangalore, India
Job ID: 10617
Date published: 14-May-2021
You are a champion of front-line service. You like managing recruitment activities and the thought of solving software issues does challenge you. Still reading? Then we have a role that might be perfect for you!
Pontoon has a need for Engagement Specialist. Someone who is a good communicator, enjoys working with a range of people and gets a sense of achievement when able to resolve customer issues. And of course, you’ll be using your skills in reviewing candidate profiles, data management and managing vendor information systems to keep things running smoothly and efficiently.
What does a day in the life of a Pontoon Engagement Specialist look like?
- Vendor Management technology – you will be the subject matter expert of various VMS technologies and will be able to troubleshoot as issues arise
- Be a problem solver; resolving customer issues through standardized situational responses, as well as recognizing when situations are unique and gathering the relevant information to further escalate
- Responsible for reviewing and assigning ownership of requisitions in the VMS tool to the appropriate colleague and supplier
- Assist with scheduling all actions steps in the hiring process: intake calls, supplier calls, resume review sessions, interviews, debriefs, offers, onboarding tracking, etc., and update the requisition records to include changes, cancellations, and statuses.
- Communicating with all members on a program team to work through inquiries and provide updates in the recruitment process.
- At Pontoon, we are customer obsessed. We partner with some of the largest companies in the world to transform their talent strategy. We are game changers who don’t believe in standing still. If you are looking to make an impact and to learn and develop, then Pontoon is the place for you to thrive.
Ready to ignite your potential? What are you waiting for? More details can be found here.
We are an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.